Waterstones lecturer loyalty card university of leeds. I never received my book and waterstones refuses to help. We regret the delay, but due to numerous insufficient fund checks, the college had to institute this policy. Please check individual gift cards for expiration date. Waterstones, formerly waterstones, is a british book retailer that operates 283 shops, mainly in the uk and also other nearby countries. Is it possible to take it back or it is too late now cos it is used thanks. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. This does not apply to electrical items, where refunds will be given only if the seal is unbroken and exchanges only if they are faulty. Waterstones ends 3for2 book offers books the guardian.
Gift card products can be purchased with whsmith giftcards, cash or creditdebit cards only. Waterstones are notorious for not honouring their return policy. Discover our full range of books, gifts, toys, stationery and audiobooks at waterstones. To help prevent spread of the coronavirus, and to protect the wellbeing of our customers and staff, sadly waterstones will temporarily close its doors by the close of trade monday 23 march until further notice. She is published by headline, part of the hachette publishing group. Each time i emailed waterstones i got a reply between 5 and 10 days later with the same codswollop about them being inundated with queries.
Jodi taylor is the author of the bestselling chronicles of st marys series, the story of a bunch of disasterprone historians who investigate major historical events in contemporary time. Selling everything from bestsellers to magical childrens books, recommended historical biographies to great celebrity reads. Ive applied twice and had an interview once but i think my working in borders puts them off. How to get your selfpublished books into bookstores.
Be sure to mark the return reason using the codes supplied, and also mark whether you would like a refund or a return. If you receive a product that was damaged in shipping, please contact water stone. Purchase love2shop gift cards for waterstones today and take advantage of our free or next day delivery options and receive a free personalised greetings card. I just know after my shift i will be sick of saying sorry cant exchange or refund without receipt i may as well record myself saying it and. Waterstones accept returns of all orders within 30 days of receipt. Basically i needed something really basic and this turned out to be quite advanced.
Waterstones promo codes up to 25% off in april dailymail. We are also currently operating an extended returns policy for orders placed onafter 23 rd march, which can be returned to us within 60 days for a refund or exchange. Meet elton john at waterstones piccadilly tickets, wed 20. The whsmith returns, exchange and refund policy does not apply to these products. You will be required to show your ticket on the day of the event which will be exchanged for a wristband, to gain entry, and as proof of purchase. As of february 2014, it employs around 3,500 staff in the uk and europe. In order to return a product for full refund, the product must be returned in the original packaging unopened. The card is for personal use only and it may not be used for commercial purposes including but not limited to resale without waterstones prior written consent. For bookings made on or after april 6, 2020, be sure to consider the risk of the coronavirus covid19 and associated government measures. The company will open a branch in high street, trading from over two floors, on saturday 24th. I have asked for a refund for my book but got no answer this time. Not surprising really, if everyone had to wait seven weeks for a book. The waterstones childrens book prize is an annual award given to a work of childrens literature published during the previous year. For instance, you should ask about the stores returns policy if you are unhappy with a book that you have bought but it should be noted that you will be unable to get a refund on a damaged item.
Books in new or unworn condition can be returned to the company for a full refund within 30 days of receipt. Their booksellers are always on hand to offer expertise, advice and recommendations to help you select the right book. Refund policy failure to arrange payment at least 24 hours prior to the appointment time will result in an automatic cancellation without further notice. Graham duff, foreground music tickets, wed, nov 27, 2019. Waterstones will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to waterstones under this condition and waterstones shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph c above. Cancellation or refund requests are subject to the refund policy. Fyvor scours the internet for all available waterstones coupons for you. Waterstones book hub unipart logistics fifth avenue, centrum one hundred burtonupontrent de14 2uz.
Waterstones and lush book club are delighted to be teaming up for this very special evening in the gorgeous victorian surroundings of hoxton hall, treating attendees to an evening of theatrics, performance and some serious morgenstern magic. They have the books of the month section and even the waterstones book club too. The news was greeted positively by a book trade that has largely welcomed the change to waterstones ownership. Our freepost returns address can only be used for orders placed on uk. Multiretailer voucherscards cannot be used to purchase these products. Waterstones is the uks leading specialist bookseller comprising nearly 300 stores and offering an unparalleled range of books. Eventbrite walthamstow rock n roll book club presents graham duff, foreground music wednesday, november 27, 2019 at waterstones walthamstow. Gift cards bought online cannot be returned to a waterstones store. I took back a brand new perfect conditioned unopened book brought as a gift but friend already had it the same week it was purchased for a returnthe staff scrutinised this book and found a tiny mark i mean about a millimetre long then claimed i had mistreated the book. Will waterstones take one of them and swap it for the next book in the series.
Terms and conditions for the supply of waterstones products. Our waterstones gift cards can still be redeemed online at. I had never had any issues, but unfortunately with my latest purchase i did. Waterstones is happy to exchange or refund your items on presentation of a valid receipt. After all, in the next town to me someone got them to take on a novel that was the classic stereotype of selfpublished booksphoto cover with huge red letters for the title along with exclamation point, and some of the most interesting shall we say turns of phrase including a 7th century lady wowing the olfactory senses. Buy books, stationery and gifts, online and in store waterstones. An averagesized waterstones shop sells a range of approximately 30,000 individual books, as well as stationery and other related products.
A valid receipt or a returns label must accompany the returned item. We do not offer refunds on gift cards unless they are faulty or damaged. A time allowance must be given for your check to clear the bank before the refund is processed. Additionally, they even help children develop the love for reading by offering the childrens book prize. Goods must be returned within 30 days of purchase or receipt. I bought a computer manual in waterstones today but it was the wrong one. We are happy to refund or exchange unwanted items that are returned to us within 30 days, provided they are in perfect condition. How waterstones killed bookselling books the guardian. First name last name email address postcode town if in ireland. Bring the item and your despatch note to your nearest waterstones along with your payment method to receive your refund.
Most places have a returns policy as goodwill which state a certain number of days, in the condition in which it was sold and with the receipt. Find the latest verified and updated waterstones voucher. Discover waterstones discount codes tested in april 2020 live more, spend less. Customers may either return their books by shipping them back to the company or returning them at one of their local waterstones uk bookstores. I bought a book in waterstones today can i return it. Britains leading bookshop, waterstones is a fine example of customer experience best practice says dean biddulph, senior insight executive at read more why organisations should take a leaf out of the waterstones book. Then will only offer you the lowest selling price for the exchange, so if the book has been in the sale they will only offer you that price. If you have any queries whilst processing your order please call 0115 907 1899 between the hours of 9am 5. They provide their customers superb service and a variety of unparalleled bookshpp events such as books of the month, waterstones book club as well as the waterstones children. With the rise of technology, waterstones made it a point to make their shops more welcoming and an interesting place to browse and explore.
I purchase books there every month and have filled my plus card several times. I had the usual stuff, then i had to find a book on the database which is pretty easy to use and find any two books then explain why id recommend them to people. Waterstones promo codes for april 2020 5% off books. Phone waterstones wolverhampton on their customer enquiries contact number 01902 427 219 to discuss a recent purchase made in the local store. Waterstones is returning to watford after four years. I took back a brand new perfect conditioned unopened book brought as a gift but friend already had it the same week it was purchased for a returnthe staff scrutinised this book and found a tiny mark i mean about a millimetre long then claimed i had mistreated the book because i not bought plastic bag he checked the receipt and refused me a refundhe told me this was good business so watch out for them. The waterstones lecturer loyalty card entitles you to 10% off books bought in waterstones bookshops. In order to make a return you must contact water stone outdoors.
First awarded in 2005, the purpose of the prize is to uncover hidden talent in childrens writing and is therefore open only to authors who have published no. The card is exempt from waterstones standard returns policy. Waterstones piccadilly is a fully accessible venue. Eventbrite bold strokes books uk presents 10th annual bold strokes book festival uk saturday saturday, june 1, 2019 at waterstones, nottingham, england. You can return unwanted books and ask for a refund as long as they are returned within 30 days and in pristine condition. If you dont book a flexible rate, you may not be entitled to a refund. This returns, exchange and refund policy only applies to books and other items purchased from and not on books bought from any other van schaik bookstore you may return any book purchased from within 14 days of dispatch, if the book was incorrectly supplied.
I n the bloomsbury branch of waterstones, i am trying to find a quiet seat to read tacituss account of senecas suicide when i come across something more diverting. Waterstones thinks that borders is a bookshop for thick people. Get 25% off for a limited time only with our waterstones vouchers. The london book fair has sent letters to individuals and organizations offering a 60% refund to those registered for this years canceled fair or a 100%. Their website is very user friendly and users are able to.
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